IT support for small businesses.
We handle computers, user accounts, networks, software vendors, and everyday technology problems.
Most small businesses don’t need an IT department.
They need someone dependable to call when a computer stops working, a new employee needs an account, the Wi-Fi starts acting up, or Microsoft 365 stops working.
That’s what we do. We work with businesses to solve their technology problems, providing them with solutions and services to fit their personal needs.
What we do
- Day-to-day support
- Anything you need during the workday: someone's laptop won't turn on, emails stopped sending, or the printer is unresponsive.
- Computers and devices
- Setup, updates, software, security settings, and an inventory record of your fleet.
- Networks and Wi-Fi
- Firewalls, wiring, switches, and wireless access points, from setup and configuration to disaster recovery.
- Microsoft 365 and Google Workspace
- User accounts, email, licensing, shared mailboxes, file sharing, and in-company communication platforms.
- Vendor coordination
- If the problem relates to a third-party company, let us handle it.
- On-site support
- In-person visits and service calls from our team of dedicated engineers.
What support with us looks like
Call, email, or open a ticket in the portal. You don’t have to figure out what’s wrong first. “The thing that prints stopped printing” is a perfectly good description.
If we can fix it remotely, we will, and that covers most of it. If we need to come out, we’ll schedule a visit.
We document your setup as we go, so we’re not rediscovering your network every time you call. You also don’t need to know whether the problem is the firewall, Microsoft 365, your internet provider, or the computer itself. Working that out is our job.
Pricing
You pay a flat monthly amount per person we support, which covers managing your environment. The three plans differ by how much of that environment we take on.
| Plan | Per user / month |
|---|---|
| Core | $20 |
| Connect | $40 |
| Complete | $80 |
Support time isn’t included in that. When we work on a specific problem, it’s billed hourly, from $80/hour. Rates and add-ons are on the pricing page.
We’re local
We work throughout Middle Tennessee: Nashville, Franklin, Murfreesboro, Hendersonville, Mount Juliet, Gallatin, Smyrna, Lebanon, Spring Hill, Columbia, Dickson, Clarksville and the towns in between.
Somewhere just outside that? Ask anyway. Remote support works the same either way, and we’ll be straight with you about on-site coverage before you sign up for anything.
Need help with something? Call 615-809-1004 or send us a message.